Terms and Conditions

Woodlands Farm Reclamation
www.woodlandsfarmreclamation.co.uk

Last Updated: May 1, 2025

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1. Introduction

These Terms and Conditions govern your use of the Woodlands Farm Reclamation website and the purchase of goods from our reclamation yard located in Surrey, UK. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.

Please read these Terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or purchase our products.

 

2. Definitions

• "Company", "we", "us", or "our" refers to Woodlands Farm Reclamation.

• "Customer", "you", or "your" refers to the person or entity accessing our website or purchasing our products.

• "Website" refers to www.woodlandsfarmreclamation.co.uk

• "Goods" or "Products" refers to the reclaimed building materials, architectural salvage, garden ornaments, and other items sold by Woodlands Farm Reclamation.

 

3. Website Use

3.1 Access

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service without notice.

3.2 Account Registration

Where you create an account on our website, you must ensure that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

3.3 Prohibited Uses

You may not use our website:

• In any way that breaches applicable laws or regulations

• In any way that is unlawful or fraudulent

• To knowingly transmit any data or send any material that contains viruses or harmful code

• To attempt to gain unauthorised access to our website, server, or database

 

4. Products and Pricing

4.1 Product Description

All products are reclaimed or salvaged items unless otherwise stated. Due to the nature of reclaimed materials, variations in colour, texture, and dimensions are to be expected and are not defects.

4.2 Availability

All products are sold subject to availability. We reserve the right to discontinue or alter any product without notice.

4.3 Pricing

Prices are stated in British Pounds Sterling (£) and, where applicable, are inclusive of UK VAT at the current rate.

4.4 Price Changes

We reserve the right to change prices at any time without notice.

4.5 Trade Customers

Special pricing arrangements for trade customers are subject to verification of trade status and the establishment of a trade account with us.

 

5. Orders and Payment

5.1 Order Process

Orders can be placed in person at our reclamation yard, by telephone, or through our website where available.

5.2 Order Acceptance

An order placed by you constitutes an offer to purchase goods. All orders are subject to acceptance by us, and we will confirm such acceptance by issuing an invoice or receipt.

5.3 Payment Methods

We accept payment by cash (in-store only), debit cards, credit cards, and bank transfers. For trade accounts, payment terms will be specified in separate agreements.

5.4 Payment Security

Online payment transactions are encrypted using SSL technology. We do not store credit card details.

5.5 Reservation of Goods

Goods may be reserved with a non-refundable deposit, with the balance due before collection or delivery. Items are held for a maximum of 7 days unless otherwise agreed.

 

6. Delivery

6.1 Delivery Service

We offer delivery services for an additional charge, which will be quoted separately based on location, size, and weight of goods.

6.2 Delivery Times

Any delivery dates or times given are estimates only and time shall not be of the essence for delivery.

6.3 Failed Delivery

If you fail to take delivery of the goods or fail to give us adequate delivery instructions, we may store the goods until actual delivery and charge you for reasonable storage and insurance costs.

6.4 Inspection on Delivery

You must inspect the goods upon delivery and notify us within 24 hours of any damage or discrepancy.

6.5 Risk Transfer

Risk in the goods passes to you on completion of delivery or upon collection of the goods from our premises.

 

7. Returns and Refunds

7.1 Inspection Period

Due to the nature of reclaimed materials, we strongly advise customers to inspect goods thoroughly before purchase.

7.2 Returns Policy

We accept returns of unused goods within 14 days of purchase, provided they are in the same condition as when sold. Custom-cut items, special orders, and items specifically sourced for customers cannot be returned unless faulty.

7.3 Refund Process

Refunds will be processed within 14 days of receiving the returned goods, using the same payment method used for purchase.

7.4 Restocking Fee

A restocking fee of 20% may be applied to returns that are not due to our error.

 

8. Warranties and Liability

8.1 Product Quality

We make every effort to ensure that reclaimed materials are of satisfactory quality, but due to their nature, we cannot guarantee that they are free from defects.

8.2 No Fitness for Purpose Warranty

Due to the nature of reclaimed materials, no warranty is given that any goods are fit for any particular purpose, and any implied warranty or condition is excluded except to the extent that exclusion is prevented by law.

8.3 Limitation of Liability

Our total liability to you shall not exceed the purchase price of the goods. We shall not be liable for any indirect, special, or consequential loss, including but not limited to loss of profit, loss of business, or depletion of goodwill.

8.4 Consumer Rights

Nothing in these Terms and Conditions affects your statutory rights as a consumer.

 

9. Intellectual Property

9.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of Woodlands Farm Reclamation or our content suppliers and is protected by UK and international copyright laws.

9.2 Permitted Use

You may view, download, and print content from our website for your personal, non-commercial use only.

9.3 Prohibited Use

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

 

10. Privacy and Data Protection

10.1 Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

10.2 Data Protection

We comply with UK data protection legislation. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

 

11. General Provisions

11.1 Force Majeure

We shall not be liable for any delay or failure to perform our obligations if such delay or failure results from events or circumstances outside our reasonable control.

11.2 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.3 No Waiver

Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that or any other provision.

11.4 Amendments

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website.

11.5 Third Party Rights

No third party shall have any rights to enforce any terms contained herein.

 

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Woodlands Farm Reclamation

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